1. Say 'Hi Support" or "Hello Support" in the group chat 

      When you said those phrase it will automatically activate the chatbot to assist your inquiry about the HRMLabs system

2. Please inform your name

3. Please inform your company name 

      These information will be recorded in as an entry of inquiry in our side. 


4. You could access our knowledge base by enter the category you would like to inquire. 


5. If your inquiry is not solved from our knowledge base you could submit a ticket or you could request to redirected to our Support Genius team.


 

  1. To activate  the chatbot you could say “Hello Support” or “Hi Support” 


2. Please inform us your name 


3. Please inform us your name